Besam SL500 Manual: A Comprehensive Guide
This manual provides detailed instructions for installation, operation, and maintenance of the Besam SL500 automatic sliding door operator.
It’s designed for trained personnel,
covering retrofit applications, electrical connections, and troubleshooting procedures.
Referencing the quick start manual and online resources at www.besam.com is crucial for compliance and safety.
The Besam SL500 is a sophisticated, electromechanical automatic sliding door operator designed for a wide range of applications, prioritizing both accessibility and security. This manual serves as a comprehensive resource for understanding, installing, servicing, and maintaining this system; It’s crucial to recognize that the SL500 operates on a foundation of safety, ensuring reliable performance while adhering to stringent industry standards and local regulations.
This operator is frequently utilized in retrofit scenarios, as evidenced by guides like the RECORD UK DIRECT STA20 Retro-fit Guide, specifically designed to aid trained technicians in upgrading existing door systems. The SL500’s versatility extends to specialized applications, such as those involving Target Cart Doors, which may require specific reinforcement techniques using Riv-Nuts, as detailed in Besam addendums to the installation manual (1008209-US).
Users are strongly encouraged to consult the official Besam website (www.besam.com) for the most up-to-date information, including the full Owner’s Manual and relevant compliance documentation. The SL500, as outlined in manual revision 1.0 (Issue Date 9-15-2015), represents Besam’s commitment to providing safe, reliable, and efficient automatic door solutions.
Understanding the SL500 System Components
The Besam SL500 system comprises several key components working in unison to deliver smooth and safe operation. Primarily, the system features a robust motor and control unit, often the focus of retrofit kits designed to replace older systems. These units manage the door’s movement, speed, and safety features. Understanding the interplay between these is vital for effective maintenance and troubleshooting.
Further components include the door package itself – encompassing the door leaves, tracks, and associated hardware. Specialized applications, like Target Cart Doors, may necessitate unique assembly procedures as detailed in Besam’s supplemental documentation. The wall profiles supporting the system require careful attention, particularly in retrofit scenarios where reinforcement with Riv-Nuts might be necessary to ensure structural integrity.
Finally, the system relies on various sensors and safety devices, not explicitly detailed here, but crucial for preventing collisions and ensuring user safety. Detailed schematics and wiring diagrams, available in the full Installation and Service Manual (and online at www.besam.com), illustrate the connections between these components, enabling qualified technicians to diagnose and resolve any issues efficiently.

Safety Precautions and Warnings
Prior to any installation, service, or maintenance of the Besam SL500 automatic sliding door operator, disconnect all electrical power to the system. Failure to do so presents a significant risk of electric shock and potential injury. This system incorporates powerful moving parts; therefore, exercise extreme caution during operation and maintenance procedures.
Qualified personnel only should undertake work on the SL500. Improper installation or repair can compromise the system’s safety features, leading to hazardous conditions. Always consult the complete Installation and Service Manual (1008209-US) and adhere to all applicable local codes and Besam recommendations regarding power-operated pedestrian doors.
Regularly inspect all components for wear and tear, paying particular attention to the motor, control unit, and safety sensors. A Besam SL500 operator is designed for all-around safety, but this relies on consistent maintenance. Never bypass or disable safety devices. Refer to www.besam.com for the latest safety bulletins and updates. Ignoring these warnings could result in serious harm.
Installation Guide Overview
The Besam SL500 installation requires careful adherence to the provided guide, intended for use by trained personnel. This overview highlights key steps, but always consult the complete documentation, including the quick start manual and the Record STA20 Retro-Fit Guide (dated 25-03-2019). Begin by verifying all components are present and undamaged before commencing work.
Retrofit applications, specifically replacing existing motors and control units, demand precise alignment and secure mounting. The guide details procedures for wall profile reinforcement, particularly when dealing with thinner profiles – utilizing Riv-Nuts is crucial in these instances. Electrical connections must be made according to the wiring diagrams, ensuring correct polarity and grounding.
Proper operation hinges on accurate sensitivity and speed settings, adjusted post-installation. Thorough testing of all safety features is paramount before releasing the door for use. Remember to access the full manual and supplementary information at www.besam.com for detailed instructions and updates.
Retrofit Applications for the SL500
The Besam SL500 is frequently utilized in retrofit applications, designed to modernize existing automatic sliding door systems. The Record STA20 Retro-Fit Guide (dated 25-03-2019) specifically addresses this process, emphasizing its use in conjunction with the quick start manual. A key benefit is the ability to replace older motors and control units with the SL500’s electromechanical system.

Successful retrofitting requires careful assessment of the existing infrastructure. This includes evaluating the structural integrity of wall profiles, and reinforcing thinner profiles with Riv-Nuts, as detailed in the Target Cart Door Addendum to the SL500 Installation and Service Manual (1008209-US). Accurate measurements and alignment are critical for smooth operation.
Electrical compatibility must be verified before connecting the SL500. The kit is designed for straightforward replacement, but adherence to wiring diagrams is essential. Always consult www.besam.com for the latest updates and detailed instructions specific to your application.
Electrical Connections and Wiring Diagrams
Proper electrical connection is paramount for safe and reliable operation of the Besam SL500. The system operates electromechanically, requiring careful attention to wiring diagrams and voltage specifications. Always disconnect power before commencing any electrical work.

The retrofit guide (RECORD UK DIRECT, 25-03-2019) highlights the importance of verifying electrical compatibility during replacement of existing motors and control units. Wiring should adhere to applicable local codes and Besam recommendations for pedestrian door operators. Incorrect wiring can lead to malfunction or safety hazards.
Detailed wiring diagrams are available in the SL500 Installation and Service Manual, and supplementary information can be found on www.besam.com. These diagrams illustrate the connection points for power supply, safety devices, and control signals. Ensure all connections are secure and properly insulated. Consult a qualified electrician if you are unsure about any aspect of the electrical installation.

Motor and Control Unit Replacement
Replacing the motor and control unit on a Besam SL500 requires careful adherence to the provided documentation. The RECORD UK DIRECT retrofit guide (25-03-2019) specifically addresses this process, emphasizing it’s for trained personnel only. Before beginning, disconnect all power to the operator to prevent electrical shock.
The retrofit kit is designed to simplify the replacement process, but thorough understanding of the SL500 system is crucial. Refer to the SL500 Installation and Service Manual (Original Instructions 1008209-US) for detailed step-by-step instructions and wiring diagrams. Ensure the new control unit is compatible with existing safety devices.

After installation, meticulously verify all electrical connections and perform a complete functional test. Confirm proper operation of safety features, including presence sensors and emergency stop mechanisms. Consult www.besam.com for the latest updates and support resources. Incorrect installation can compromise safety and performance.

Target Cart Door Assembly – Specific Instructions
The Besam Target Cart Door requires a specific assembly process, detailed in the SL500 Installation and Service Manual addendum. This process is illustrated using the SL500 as an example, focusing on unique considerations for this door type. Crucially, thinner wall profiles must be reinforced using Riv-Nuts to ensure structural integrity and safe operation.
Riv-Nut installation is a critical step, providing secure mounting points for the door components. The manual provides guidance on proper Riv-Nut sizing and placement. Carefully follow these instructions to avoid damaging the wall profile or compromising the door’s stability. Incorrect reinforcement can lead to operational failures and potential safety hazards.
During assembly, pay close attention to alignment and ensure all components are securely fastened. Refer to the diagrams in the manual for correct orientation and torque specifications. Always consult the original instructions (1008209-US) alongside the addendum for a complete understanding of the process.
Wall Profile Reinforcement (Riv-Nut Usage)
Reinforcing wall profiles is paramount when installing a Besam SL500, particularly with thinner gauge materials. The Target Cart Door addendum to the SL500 manual explicitly addresses this, mandating the use of Riv-Nuts for adequate support. Riv-Nuts provide a robust and reliable fastening solution, distributing load and preventing pull-through.
Proper Riv-Nut selection is crucial; the manual details appropriate sizing based on wall profile thickness and anticipated loads. Incorrectly sized Riv-Nuts can compromise the reinforcement’s effectiveness. Installation requires specialized tools and adherence to specified torque settings to ensure a secure and lasting connection.
The process involves drilling pilot holes, inserting the Riv-Nuts, and then crimping them in place. Carefully follow the manual’s instructions to avoid damaging the wall profile. Insufficient reinforcement can lead to door misalignment, operational issues, and potential safety risks. Always prioritize structural integrity during installation.
SL500 Operation Modes
The Besam SL500 offers versatile operation modes to suit diverse traffic and security needs. Standard modes include automatic, manual, and night lock, each configurable via the control unit. Automatic mode utilizes sensors to detect approaching pedestrians, initiating door opening and closing sequences. Manual mode allows for push-button activation, ideal for deliveries or maintenance.
Night lock mode secures the door in a closed and locked position, enhancing security during non-business hours. Advanced settings may include partial opening, timed operation, and reduced speed for specific scenarios. Sensitivity adjustments allow customization of sensor range and responsiveness.
Understanding these modes and their corresponding settings is vital for optimal performance and user safety. Refer to the installation and service manual for detailed configuration instructions. Proper mode selection ensures efficient traffic flow, accessibility, and security, maximizing the benefits of the SL500 system.
Troubleshooting Common Issues
Common issues with the Besam SL500 often relate to sensor malfunctions, motor failures, or control unit errors. If the door fails to open or close, first check the sensors for obstructions or misalignment. Verify power supply and wiring connections to the motor and control unit. Error codes displayed on the control panel provide valuable diagnostic information – consult the error code interpretation section of this manual.
For doors that operate erratically, adjust sensitivity settings or inspect the track for debris. Motor failures may require replacement of the entire unit. Always disconnect power before attempting any repairs. If issues persist, consult a qualified technician.
Regular maintenance, as outlined in the maintenance schedule, can prevent many problems. Remember to document all troubleshooting steps and repairs for future reference. Prioritize safety and follow all electrical precautions when working with the SL500 system.
Error Code Interpretation
The Besam SL500 utilizes a comprehensive error code system to diagnose operational issues. These codes, displayed on the control unit, pinpoint the source of the problem, enabling efficient troubleshooting. For example, a code indicating a sensor fault suggests obstruction or misalignment, requiring inspection and cleaning. Motor-related codes often signify overload or internal failure, potentially necessitating motor replacement.
Control unit errors can stem from power fluctuations, wiring issues, or internal component malfunctions. Refer to the detailed error code list within this manual for specific interpretations and recommended actions. Always document the error code before attempting any repairs. Ignoring error codes can lead to further damage or safety hazards.
Understanding these codes empowers trained personnel to quickly resolve issues, minimizing downtime. Remember to consult the manual’s troubleshooting section for corresponding repair procedures. Proper interpretation and response to error codes are crucial for maintaining the SL500’s reliable operation.
Maintenance Schedule and Procedures
Regular maintenance is vital for ensuring the Besam SL500’s longevity and safe operation. A preventative schedule should include monthly inspections of all components, focusing on track cleanliness and smooth sliding action. Lubricate the tracks and rollers quarterly with a silicone-based lubricant, avoiding oil-based products. Inspect all wiring connections for tightness and damage, addressing any issues immediately.
Annually, a qualified technician should perform a comprehensive inspection, including motor and control unit checks. Sensor alignment is critical and should be verified during annual maintenance. Safety features, such as the presence sensors, must be tested rigorously. Document all maintenance activities, including dates and performed tasks.
Following this schedule minimizes downtime and extends the lifespan of the SL500. Neglecting maintenance can lead to costly repairs and potential safety risks. Refer to the manual for detailed procedures and recommended replacement parts.
Adjusting Sensitivity and Speed Settings
The Besam SL500 offers adjustable sensitivity and speed settings to optimize performance for various environments and traffic patterns. Sensitivity adjustments control how readily the door responds to approaching pedestrians, preventing unwanted openings or failures to open. Speed settings govern the door’s opening and closing velocity, balancing convenience with safety.

Accessing these settings typically involves navigating the control unit’s menu via a handheld programmer. Carefully adjust sensitivity to avoid false triggers from wind or moving objects. Gradually increase or decrease speed, ensuring it remains within safe limits as dictated by local codes and Besam recommendations.
Always test adjustments thoroughly after making changes. Observe the door’s behavior with different pedestrian approaches. Document any modifications made to the settings for future reference and troubleshooting. Incorrect settings can compromise safety or functionality.
Compliance with Local Codes and Besam Recommendations
Ensuring full compliance with all applicable local codes and Besam’s recommendations is paramount when installing and maintaining the SL500 automatic sliding door operator. These regulations are designed to guarantee the safety of pedestrians and the reliable operation of the door system. Ignoring these standards can lead to legal liabilities and potential hazards.
Local building codes often specify requirements for safety features like presence sensors, emergency reversal systems, and audible warnings. Besam provides detailed guidelines in its documentation, including the owner’s manual available at www.besam.com, outlining best practices for installation and maintenance.
Regularly review updated codes and Besam recommendations to stay informed of any changes. Proper installation, regular maintenance, and adherence to safety standards are crucial for a compliant and safe operating environment. Always prioritize safety and legal requirements throughout the lifecycle of the SL500.
Accessing the Owners Manual Online (www.besam.com)
Besam provides comprehensive resources for the SL500 automatic sliding door operator, with the most readily accessible being the online owner’s manual at www.besam.com. This digital resource offers a wealth of information, including detailed installation guides, troubleshooting tips, and safety precautions. Accessing the manual online ensures you always have the latest version, as updates and revisions are frequently posted.
The website allows for easy navigation and searching, enabling you to quickly find specific information related to your SL500 model. You can download the manual in PDF format for offline viewing and printing. Furthermore, Besam’s website often includes supplementary materials, such as wiring diagrams and technical specifications.

Utilizing the online resources at www.besam.com is highly recommended for all installers, technicians, and owners of the SL500. It’s a valuable tool for ensuring proper operation, maintenance, and adherence to safety standards, maximizing the lifespan and reliability of your automatic door system.
Revision History of Manuals (e.g., 1014526-US Rev 1.0, Issue Date 9-15-2015)
Besam maintains a detailed revision history for all SL500 manuals, ensuring users have access to the most current and accurate information. Documentation, such as the SL500 T67 Door Package Owners Manual (1014526-US Rev 1.0), is clearly marked with a revision number and issue date – in this case, September 15, 2015. These identifiers are crucial for verifying you are referencing the correct version.
Regular updates are released to reflect design changes, safety enhancements, and new features. Previous revisions address issues discovered through field experience and customer feedback. Understanding the revision history allows technicians to identify modifications relevant to specific installations or troubleshooting scenarios.
Besam’s commitment to documentation control ensures the SL500 system remains compliant with evolving industry standards. Always check the manual’s revision details before performing any installation, maintenance, or repair work. Referencing older versions may lead to incorrect procedures or safety hazards, so utilizing the latest documentation is paramount.
